hbazeof Terms and Conditions
— Fully in Bangla

01 General Introduction & Definitions

Hbaze (hereinafter referred to as the "Platform", "we", or "hbaze") is an international online gaming and Sports Betting service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between hbaze and its users ("you", "Member").

Key terms used throughout these Terms and Conditions are defined below:

• "Platform" — The hbaze website, mobile app, and all related services.
• "Member" — Anyone who has registered an account on hbaze.
• "Gaming Balance" — The total credits available in your account.
• "Bonus" — Any bonus credits or special offers provided by hbaze.
• "Wagering Requirement" — The wagering requirement that must be met before a bonus can be withdrawn.

Hbaze's Terms and Conditions have been prepared in accordance with applicable laws in Bangladesh and international gaming regulations. In the event of any dispute, the English version shall prevail.

02 Account Registration & Eligibility

To open an account with hbaze, you must meet the eligibility criteria below. hbaze reserves the right to cancel any account at any time, without prior notice, if these conditions are breached.

• You must be at least 18 years of age.
• Each individual may register only one account.
• All information provided at the time of registration must be accurate and truthful.
• Only one phone number and one email address may be registered per person.
• Opening an account under a third party's name or identity is strictly prohibited.

Hbaze may request a national ID, passport, or other documents for account verification at any time. Failure to submit the required documents may result in temporary account suspension.

03 Age Verification & Minor Protection

Hbaze strictly enforces an 18+ policy. Use of this platform by minors is strictly prohibited, and hbaze has put comprehensive measures in place to prevent it.

• By registering, you confirm that you are 18 years of age or older.
• Hbaze may request documentation to verify age if there is any reason for suspicion.
• If an underage user is identified, the account will be immediately suspended and all transactions will be halted.
• You are solely responsible for keeping your account secure from underage members of your household.

04 Deposit, Withdrawal & Payment Policy

Hbaze supports local Bangladeshi payment methods — bKash, Nagad, Rocket — as well as international card payments. Every transaction is secure and encrypted.

• The minimum deposit amount is BDT 200.
• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals may be delayed if your account has not been verified.
• Hbaze is not responsible for any charges imposed by banks or payment gateways.

Hbaze complies with international KYC (Know Your Customer) standards to prevent money laundering. hbaze reserves the right to hold payments on suspicious transactions pending verification.

05 Bonuses, Promotions & Wagering Requirements

All bonus offers on hbaze are subject to specific terms and conditions. Accepting a bonus constitutes your agreement to these terms.

• The welcome bonus applies to new members on their first deposit only.
• Each bonus has its own wagering requirement, typically between 20x–35x.
• Bonus credits cannot be withdrawn directly — the wagering requirement must be met first.
• Using multiple accounts to claim benefits from a single promotion is strictly prohibited.
• Hbaze reserves the right to modify or cancel any bonus offer at any time.
• Bonuses are generally valid for 7–30 days; any unused bonus will be automatically cancelled upon expiry.

06 Gaming Rules & Fair Play Policy

All games on hbaze are powered by certified Random Number Generator (RNG) technology. Every game outcome is entirely random and impartial.

• If a technical issue affects the outcome of a game, hbaze reserves the right to void that round.
• Winnings resulting from software errors cannot be claimed.
• Participating in the same game multiple times simultaneously using multiple tabs or devices is prohibited.
• Instructions from the dealer must be followed in the Live Casino.
• Hbaze may investigate an account if suspicious gaming patterns are detected.

07 Prohibited Activities & Anti-Fraud Policy

Hbaze takes a firm stance against all forms of fraud, misconduct, and unfair advantage. The following activities are strictly prohibited:

• Operating multiple accounts or using another person's account.
• Using bots, automation software, or artificial intelligence to play games.
• Exploiting chargebacks or filing fraudulent payment claims for personal gain.
• Intentionally exploiting any platform vulnerability or bug.
• Colluding with other members (coordinating gameplay for mutual advantage).
• Using funds obtained through illegal means on the platform.

08 Account Suspension & Closure Policy

Hbaze reserves the right to temporarily or permanently close any account under the following circumstances:

• In the event of a terms and conditions violation.
• Failure to verify KYC documents or providing false information.
• In the case of unusual or suspicious transaction activity.
• Extended inactivity of over 12 months.
• Account closure at the member's own request.

You may also request to close your account at any time by contacting our support team. As part of our responsible gaming commitment, hbaze offers a self-exclusion option.

09 Privacy & Data Protection

Hbaze takes the security of your personal data seriously. We use industry-standard SSL encryption to ensure all your information remains fully protected.

• Your information is never sold to any third party.
• Data is used solely for service improvement and legal compliance purposes.
• You may request to view or correct your personal information at any time.

For more details, visit our Privacy Policy Read.

10 Liability Limitations

Hbaze is committed to providing uninterrupted service wherever possible. However, hbaze accepts no liability for the following:

• If a game is interrupted mid-session due to loss of internet connection.
• When a transaction is delayed due to a third-party payment gateway.
• Service unavailability during unscheduled server maintenance.
• When loss is caused by issues with the user's own device or network.
• In cases of unauthorized account access where the password has been shared by the user.

11 Terms Modification Policy

Hbaze reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or a platform announcement.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The latest version of the terms and conditions will always be available on this page.
• We recommend visiting this page regularly.

12 Contact & Dispute Resolution

If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team. hbaze is committed to resolving disputes through open dialogue.

• Email: [email protected] (plain text, not clickable)
• Live Chat: Available 24/7 from within the platform.
• Typical response time: 1–24 hours.