Hbaze takes your personal privacy seriously. This policy explains how we collect, use, and protect your information.
By using the hbaze platform, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.
Hbaze is one of Bangladesh's most trusted online gaming platforms. We believe protecting the privacy of your personal information is our primary responsibility. This Privacy Policy ("Policy") applies to the hbaze website, mobile application, and all related services.
This policy clearly sets out how your information is collected, the purposes for which it is used, who it may be shared with, and the measures we take to keep it safe. We strongly encourage you to read this policy carefully before creating an account on hbaze.
This Privacy Policy has been prepared in accordance with international data protection standards and applicable local laws. Reading this policy alongside our Terms and Conditions will give you a complete understanding of hbaze's security framework.
Hbaze never sells your data, collects it unnecessarily, or uses it for marketing purposes without your consent.
Hbaze only collects the information necessary to provide you with the best possible service. The types of data collected are detailed below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Phone number, email address | Account Management & Communication |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device model, browser information | Security & Platform Improvement |
| Usage Data | Game history, login times, preferred games | Delivering a Personalized Experience |
Hbaze never stores your full bank card number, PIN, or OTP. Sensitive payment information is processed directly by the payment gateway.
Hbaze may collect your information through various methods. Each method is fully transparent and carried out with your knowledge.
For every piece of data collected, hbaze ensures it is limited to the minimum necessary and used only for a specific purpose.
Hbaze uses your information only for the purposes listed below. If it is ever used for anything else, you will be notified separately.
You can opt out of marketing notifications at any time by contacting our support team. However, important account-related notifications cannot be disabled.
Hbaze does not sell your personal information to any third party. However, in limited circumstances, your information may be shared with the parties listed below:
Hbaze never sells or transfers your information to advertisers, data brokers, or unrelated third parties. That is our commitment.
Hbaze uses cookies to improve platform performance and personalize your experience. Cookies are small data files stored on your device.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may limit some platform features.
Hbaze follows the highest industry standards to protect your information. Our security infrastructure operates on the following levels:
Data for active accounts is retained to provide our services. After an account is closed, certain data may be kept for up to 5 years as required by legal obligations, after which it is permanently deleted.
As an hbaze member, you have full control over your own information. We respect and help you exercise the following rights:
To exercise any of your rights, contact our support team. We typically respond within 30 days.
Hbaze strictly enforces an 18+ policy. We never knowingly collect information from anyone under the age of 18.
If your child has created an hbaze account, please notify us immediately. We will act promptly and permanently delete all associated data.
Hbaze may update this Privacy Policy from time to time. Changes may be driven by legal requirements, new technology, or an expansion of our services.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. hbaze's dedicated privacy team is ready to help resolve your issue.
Send any privacy-related requests to: [email protected] — We aim to respond within 3 business days.
Hbaze is more than a gaming platform — it is a trusted environment where your privacy is the top priority.
Every transaction and data transfer is protected by 256-bit SSL encryption. No third party can access your data.
Identity verification is solely for platform security. All identity documents are stored with strict confidentiality.
Hbaze never sells your personal information to third parties. Your data belongs to you alone.
Opt out of marketing, view your data, or request deletion — everything on your own terms.
Your data is not kept beyond what is required. Once an account is closed, all data is deleted within a defined timeframe.
Our specialist team is available 24/7 to assist with any privacy questions you may have.
Join hbaze today with full confidence that your data is secure. We are committed to upholding our Privacy Policy and delivering the best, safest gaming experience possible.