Gaming isn't just about winning — it's a form of entertainment. hbaze believes that gaming is truly enjoyable when players know their limits and stick to them. Our responsible gaming guide is made with you in mind.
At hbaze, we believe gaming is a form of entertainment — not a solution to financial problems or a way to relieve stress. Responsible play means staying aware of your budget, your time, and your mental state, and enjoying gaming within those boundaries.
Built with millions of Bangladeshi gamers in mind, hbaze has created an environment where every player can enjoy the game at their own pace and within their own limits. We are more than just a gaming platform — we are your trusted partner in responsible gaming.
Every player's experience is different. Some play once a week for fun, others spend a little time each day. But whenever gaming starts disrupting your normal routine, that's when responsible gaming principles matter most.
Hbaze offers a range of effective tools and resources to support responsible play — from setting budget limits to activating self-exclusion. We're always here to help protect your mental and financial well-being.
Remember: playing responsibly is not a sign of weakness — it is the mark of a smart, mature gamer. One who knows when to stop, when to take a break, and how to enjoy gaming as a healthy part of life.
We put every player's well-being above profit. If a player's gaming behavior raises concern, we'll reach out to them directly.
Gaming is for entertainment only. Never play with borrowed money or funds you can't afford to lose.
Decide in advance how long you'll play each day and stick to it. Avoid going over your set time limit.
Set a monthly gaming budget and never go beyond it — whether you are on a losing streak or a winning one.
Feeling restless when you are not gaming, or constantly wanting to play just to recover lost money, are warning signs of a problem.
Hbaze has built these dedicated features to help ensure your gaming experience always stays fun and in control.
Set your own daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the designated period ends — making it the most effective way to protect your budget.
Set a maximum duration for each gaming session. When the time is up, hbaze will automatically notify you and suggest taking a break.
If you feel like you need a break, set a cooling-off period of 24 hours to 30 days. During this time, logging in or placing bets will not be possible.
For a longer break, use self-exclusion. You can deactivate your account for anywhere from 6 months to 5 years.
View detailed reports on your gaming history, spending, and time usage. Staying aware of your own behavior is the first step toward responsible play.
Talk to our responsible gaming specialists at any time. They will help you confidentially and without judgment.
Never treat gaming as a source of income or a fix for financial trouble. It's purely for entertainment — just like going to the movies or taking a trip.
Set aside a fixed amount for gaming each week or month. Once that budget is used up, stop playing — even if you feel like a win is just around the corner.
"If I win this time, I'll get it all back" — that's the most dangerous thought you can have. Accept that money lost is gone, and walk away.
Gaming while emotionally distressed impairs your decision-making and increases the risk of overspending.
Don't play for long stretches without a break — step away, have some tea, take a short walk. Giving your body and mind a rest makes the gaming experience more enjoyable.
Be open with family or friends about your gaming habits. They're your strongest line of support.
Set your own daily/weekly/monthly deposit limits directly from your profile settings. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.
Once you reach a set loss amount, the system will automatically end your gaming session — you won't be able to place any more bets.
You'll receive periodic pop-up notifications showing a summary of how long you've been playing and how much you've won or lost.
If you feel like you need some distance, you can temporarily close your account for anywhere between 24 hours and 6 months at any time.
For serious situations, you can request permanent account closure. This action cannot be reversed — please use it carefully.
Read through the questions below. If you answer "yes" to three or more, please speak with our support team.
Acknowledging a problem is the first step toward solving it. Asking for help is not a sign of weakness — it takes courage.
| Level | Signs | Do's |
|---|---|---|
| Normal | Playing within set time and budget limits, able to stop | Keep Your Current Habits |
| Caution | You sometimes exceed your budget and find it hard to stop | Set Limits, Take More Breaks |
| Concerning | Loss of control, impacting daily life | Contact Support |
Hbaze's responsible gaming team is available 24/7. Reach us via live chat or email — everything you share is completely confidential.
If you think a loved one is struggling with a gaming problem, let us know. We provide support and guidance for families too.
Join hbaze and use our responsible gaming features to enjoy a safe, enjoyable gaming experience. We're with you every step of the way.